High 5 Scooters is located in Largo, Florida. All shipping is performed from warehouses located strategically within the United States. Products are shipped only one time, from the main distribution warehouse directly to our customers or directly to our physical store in Largo, Florida. This dramatically cuts down on transit time, fuel use, and shipping damage, and essentially halves our shipping costs which we pass on to you in the form of lower prices!
The Value of Customer Service That Goes Beyond Expectations:
The importance and value of earnest, timely and expert CUSTOMER SERVICE by a reputable dealer should never be underestimated. We have earned a reputation with both our customers and with our product manufacturers for outstanding customer service. We answer or return your call the same day (usually within 30 minutes), provide our own expert support and ensure that you receive the highest level of support from the product manufacturer. We immediately go to bat for you if you ever run into any difficulty with obtaining what you need from the manufacturer, be it warranty support or simply getting an answer to a technical question. As needed, we follow-up to ensure that any warranty parts are shipped to you in an expedited manner. You are in the safest of hands when you purchase a product from High5Scooters.com .
Nationwide Sales / Pre-order & Product Questions:
TOLL FREE 877-241-2817, option 1
firstname.lastname@example.org or email@example.com
Phone Sales: Monday through Friday 10:00am – 6:00pm EST, and Saturday 11:00am - 2:00pm.
(Closed Sundays and major holidays)
Internet Sales: 24 hrs – 7 days! Orders placed by 4:00pm EST on a weekday will normally ship within 1 to 4 business days after the order is received. For example, orders place by 4:00pm Monday will normally ship by Friday of that same week, with many products shipping within one business day after your order is placed.
It is our policy to respond to all emails, phone calls and fax immediately whenever possible but always within 24 hours during business hours.
Often, we are available by phone later so feel free to call and leave a message after-hours. If we see your phone message, we will call you back!
Local Sales & Product Questions:
High 5 Scooters
619 Missouri Ave N
Largo, Florida 33770
Walk-in or by Appointment Monday through Friday 11:00am to 3:00pm and Saturday 11:00am to 2:00pm (closed Sundays & major holidays).
PLEASE call us ahead of time at 727-474-9992 to ensure that we have what you are looking for fully assembled and ready for you to see. We will set up an appointment that is convenient for you and provide driving directions.
High 5 Scooters is located within the Tampa Bay area in the ocean-side city of Largo, Florida. Customers that live within driving distance can see, inspect and test ride fully assembled bikes and scooters at our location. (Exception: Highway capable electric & gas motorcycles, because of insurance requirements, may not be test ridden by customers.)
Local pick-up of fully assembled and road tested bikes and scooters is available for a modest dealer setup fee. The price for local pickup is the same as the price on this internet site (as we must pay for shipping from warehouses located in the East, West and Northwest U.S. to this location) and the dealer setup fee. Only fully assembled, tested and ready-to-ride vehicles are sold from our local store.
We can also conveniently deliver your fully-assembled ready-to-ride mobility scooter, moped bike or motorcycle directly to your home or office within Florida with white-glove delivery*! Your scooter is fully tested before it is loaded and delivered directly to you! The driver will roll the scooter off at your location, fully charged and ready to ride! You will NOT have to deal with a large box or wooden pallet or worry about hidden shipping damage!
Fees for local white-glove delivery* by private carrier within Florida are:
- $95 for white glove delivery up to a 20 mile radius of downtown Largo (which includes north to New Port Richey and south to St Petersburg)
- $149 for white glove delivery between 20 miles and 50 miles of downtown Largo (which includes north to Spring Hill, south to Sarasota and east to Lakeland).
- $199 for white glove delivery between 50 miles and 120 miles of downtown Largo (which includes north to Gainesville, east to Orlando and south to Fort Myers).
- $299 for white glove delivery delivery between 120 miles and 220 miles of downtown Largo (which includes north to Tallahasee or Jacksonville and south to Miami, namely all of Florida except the Keys and the Panhandle west of Tallahasee).
*White-glove means that the scooter is unpacked, inspected, and delivered to your door fully ready-to-ride!
Note: White glove deliveries must be scheduled in advance. Please call 727-474-9992.
All customer purchases not picked up at our physical location in Largo, Florida, are shipped in a box directly from warehouses located in the West and Northwest to our customers. By shipping these products ONE TIME, product prices are kept low, fossil fuel is conserved and pollution is reduced. It is part of our corporate commitment to a green, earth-friendly, future.
Product Warranty & Technical Support:
Product Support Contact Information: click here
727-230-2324, option 4
Monday through Friday 11:00am to 3:00pm EST and Saturday 11:00am to 2:00pm (closed Sundays and major holidays).
It is our policy to respond to all emails, phone calls and fax immediately whenever possible but always within 24 hours during business hours. Often, we are available by phone later so feel free to call and leave a message after-hours. We will respond no later than the next business day.
Local Service & Repair: Electric Scooters & Electric Bikes
High 5 Scooters
619 Missouri Ave N
Largo, Florida 33770
727-230-2324, option 5
By appointment or walk-in Monday through Friday 11:00am to 3:00pm EST and Saturday 11:00am to 2:00pm (closed Sundays and major holidays).
For local customers, High 5 Scooters offers expert service and repair for every product we sell.
Note: We do not at this time offer service or repair for models that we do not sell.
Please call 727-230-2324, option 5, to set up an appointment with our service department. Often, we are available by phone later so feel free to call and leave a message after-hours. We will respond no later than the next business day.
Communications from High 5 Scooters
When you place an order, we will send you an order confirmation, shipment notification, and if necessary, we will contact you via email or phone if there is a problem processing your order.
We may send occasional emails to current and past customers to inform them of new products or promotions and will always provide you with an opportunity to permanently opt-out or otherwise prohibit such emails being sent to you.